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Our story

The Secret Behind Jelly Wax’s Success

When I started Jelly Wax back in 2019, I had no idea that it would grow to what it is today. I was simply trying to create a better hair removal wax for sensitive skin.

Hannah, Founder
Hannah making Jelly Wax
Family-owned
Woman-owned
Skincare made in Colorado and North Carolina
All orders ship out of Dallas, Texas

For years, hair removal felt like a cycle I couldn’t escape. I shaved constantly, dealt with irritation and breakouts, and by the next morning I’d have sharp, itchy stubble that made my clothes rub and burn.

I kept switching razors, creams, and techniques, assuming I just hadn’t found the right product yet. Every Amazon wax kit, every drugstore option, every trendy method left me with the same problems: redness, bumps, ingrowns, and skin that never truly settled into smoothness.

When I finally tried waxing, I loved the results, but only after doing an overwhelming amount of research. The method worked, but the tools didn’t.

Ultimately I realized the real problem wasn’t my skin. It’s the systems we are given.

  • Aggressive pro-grade waxes designed for estheticians and speed.
  • Cheap kits with formulas that dry too fast, crack, or tear skin.
  • No real instructions.
  • No sensitive-skin formulas.
  • No complete routine to manage regrowth, irritation, or ingrowns.

So I started building what I wished existed.

“Waxing wasn’t failing people, the products were.”
Hannah, Founder
What we believe

It needed to pass 3 tests

I worked with formulators for the ideal wax for at-home (often one-handed) use.

  1. It must be a low-temperature, flexible formula that grips hair, not skin.Even on the most sensitive areas.
  2. It must be able to dry between 20-40 seconds in room temps of 72f-78f.Most “at-home” waxes dry too fast, run too hot, or grab skin as much as hair.
  3. It must not crack within 2 minutes of application.Flexible and peelable throughout the entire removal window, rather than becoming brittle the moment it sets.
But clean hair removal is half the story.

Most people think ingrowns come from waxing, but they actually come from skin that’s inflamed, blocked, or too tight for new hair to push through. Once I realized wax alone couldn’t prevent ingrowns or calm irritation, I paired it with JellyCare™, my sensitive-skin-safe, fragrance-free, natural pre and post-care system.

Our wax gets the hair out cleanly. The skincare keeps the skin calm and helps you avoid the ingrowns.

And to be very clear, Jelly Wax is not about pressuring anyone to remove their hair. We exist to give you a gentle, reliable option if you choose to wax, created by someone who loved the results but hated how confusing, painful, and shame-filled the process used to be.

My goal is simple: make smooth, calm skin something anyone can achieve without excessive pain, panic, or complicated processes.

How we got here

From one car to 40,000+ waxers

  1. 2019I sold my car to fund our first inventory, set on making a better at-home wax for sensitive skin.
  2. 2023We launched on TikTok, went viral, and started touring manufacturers in Colorado to build the perfect post-wax skincare line for sensitive skin.
  3. 2024We launched Jellycare to reduce the appearance of ingrowns. The Post-Wax Cooling Jelly became our bestseller.
  4. 2026We’ve helped 40,000+ people learn to wax at home.

Meet our team

Behind every bag of Jelly Wax is a passionate team that supports your journey to feeling confident and comfortable in your own skin.

Hannah
Hannah Wax Enthusiast & Founder
Anson
Anson Chief Financial Officer
Nina
Nina PCOS Awareness AmbassadorNina’s Instagram
Alexis
Alexis Customer Care Specialist
Bryan
Bryan Customer Support Specialist

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