60 - Day Return Policy
Hair removal is personal to everyone so if you're not completely satisfied with your purchase, you can return it for a full refund to your original payment method.
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Order Placed
You placed an order for a Jelly Wax kit!
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Order Shipped
You've received your tracking information and will receive your order in 2-7 business days!*
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Day 1
60 - Day Policy Starts
You've received your kit in the mail and your tracking number marks the day your order was delivered. Your 1-Year Warranty starts.
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Day 1-60
Check Return Eligibility
It's been under 60 days since the day you received your kit. You decide you'd like to return your order. You check the return eligibility.
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Day 1-60
Initiate Return
You confirm you're eligible for a return and initiate a return using the Return Form.
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Return Approved
Ship Order Back
Once approved, return your kit in its original packaging via a trackable mail service (USPS, UPS, FedEx) to the address provided by our support team. You will be responsible for the return postage cost.
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2-4 Weeks
Refund Initiated
Once your order has been received, your purchase will be refunded to your original form of payment. Please allow up to 30 days for you're credit card company to process your refund. There will be a $10 restocking fee deducted from the refund to cover our teams efforts. (Unfortunately we can't control the timeline on this.)
We stand behind our products
1-Year Warranty
If your Jelly Wax Warmer arrives damaged or has begun malfunctioning, you can initiate a claim or email our support team so we can get a replacement sent out to you.
- 15,000+ Happy Customers
- 100% Satisfaction Guranteed
- Quick & Speedy Shipping
- Made for Sensitive Skin
- Amazing for Beginners
Before & After - 32 Days
Weeks of Smoothness.
Waxing removes hair at the root resulting in 2+ weeks of smoothness and thinner regrowth. Jelly Wax is made for Sensitive Skin making your waxing experience much more enjoyable, and yes, less painful than your traditional soft waxes or laser.