Shipping policy
Get FREE Standard Shipping on orders over $120!
| SHIPPING OPTION | SHIPPING TIME |
| Standard Ground | 2-8 Business Days |
| Priority | 2-5 Business Days |
| Express | 2-3 Business Days |
We currently do not offer international shipping but we hope to expand soon.
We Ship all of our Jelly Wax Products from Texas. Each item is packaged with love and care to ensure that you have the best experience possible! ♥️
PROCESSING AND PACKING
Once you place an order, our team will prepare your package and ship it to you within 3 business days. Please note every order goes out 24 hours after the order is placed to ensure there is enough time to adjust any address errors or make changes.
There may be delays in tracking updates. Please allow up to 3 business days from when you received tracking for the order to update.
PROBLEMS & INCORRECT ADDRESS
If there are any problems with your order, please contact our support team as soon as possible to find a solution to the issue you're having. For more details please view our Incorrect Address Policy page.
To check your order status, head over to the Track Your Order page.
In case you have not received your order within 14 days of order date, please contact our support team at info@jellywax.co