Love that the warranty is there, but so far having no problems at all with the warmer
25,000+ People Wax At Home With Jelly Wax
Here's what our customers have to say...
Customer Reviews
Overall rating: 4.7 / 5 from 1354 reviews.
Great for starting off! Will definitely be buying more wax; i will say, if you're not used to waxing at home by yourself, you may want the larger set so you have more wax, as you learn how to use it. Very easy to clean!
Iman G. 5/5 Verified
It's better for people who have thin hair on their legs, as I need way way more than what they recommend (which is about 2 bags?) I probably need about 8-9, since two bags only got me half of one of my legs. The heating pot was also pretty irritating to use, and I basically spent two hours just heating the beads (probably issues on my part, but also if you're similar to me then you might have the same issues). Product is better for small areas like pits/face.
Excalibur M. 3/5 Verified
Thoughtful packaging and super thorough instructions make it really easy to use, and the wax is super gentle on the skin. Love being able to do this at home now!
Emily D. 5/5 Verified
Recently waxed some of my leg and the hair was still pretty short but this wax did great getting the hairs! I'm so impressed with this whole system.
Melissa M. 5/5
Absolutely love this wax. Great smell, great feel, and it is very effective without being super painful. The melting pot heats up very nicely and keeps the wax at a good temperature while you use it and this is such a nice beginners set.
Elisabeth W. 5/5 Verified
I love the wax. It’s definitely one of the best products i have ised to wax.
Sarah L. 5/5 Verified
Everything's been great so far! I've been getting waxed for several years now and I figured it would be easy to wax my underarms on my own lol. Turns out, there's a (small) learning curve to applying wax and....a larger learning curve for my left hand applying it 😂 I don't have the courage to do my legs....yet. The product works great though!
Jennifer B. 5/5 Verified
A little disappointed. Still pulled my skin off with the wax. If you leave it too long it gets hard and breaks. It works like every other wax kit I’ve tried. I do like that it has better instructions but aside from that it’s nothing special.
Ashley G. 4/5 Verified
The Kit came as described and the wax beads are perfect for sensitive skin. Very happy with this purchase
Jessica Y. 5/5 Verified
It was actually more painful than some random wax on had ordered off of Amazon. Sorry.
Ryan B. 2/5 Verified
Easy to use, smells great, and gentle on the skin!
Elizabeth F. 5/5 Verified
Bit of a learning curve because I've never waxed before, but once you're used to it, it's amazing!!!!
Lauren L. 5/5 Verified
Love my new wax kit! So user friendly, even for me, who has only ever used soft wax.
Kyrie Z. 5/5 Verified
The wax isn’t the best it cracks really bad and doesn’t pull constantly nor does it remove hair well. I followed all instructions just to make sure I wasn’t missing anything.
Bianca P. 2/5 Verified
I really wanted to love this brand. A close friend swears by it and recommended it to me, products smell incredible, and the reviews gave me a lot of confidence before purchasing. Unfortunately, after three months of use and more waxing attempts than I can count, I have to be honest about my experience. I also want to be transparent, while I have been waxing for about ten years, I had always been waxed by a professional or used roll-on and microwaveable waxes at home. This was my first experience with hard wax, so there may have been a learning curve on my end. That said, after three months and countless attempts, I would have expected better results by now. The Warmer The warmer takes significantly longer than the advertised 15 minutes to melt the wax — in my experience, it can take 20 minutes or more. The temperature settings are also vague (Off, Medium, and Hot, with no actual temperature readings), which makes it difficult to know if the wax is at the right consistency. On top of that, the wax cools extremely fast, so if you're not constantly replacing the lid between applications, you'll find yourself waiting for it to reheat frequently. The Wax This is what I am the most frustrated about. I was more successful in removing leg hair with tweezers than with any of the Jelly Wax formulas. Most of my sessions had to be split into two because waxing just my lower legs could take over six hours, with a lot of hair still left behind. This review is actually coming after I spent five hours doing cleanup following a six-hour session the day before. Eleven hours for one waxing session is simply not acceptable. I had to go over the same spot repeatedly to remove any hair, which left my skin red, irritated, and covered in bumps, not to mention the leftover wax that stuck to my skin. On top of that, instead of removing the hair cleanly from the root, the wax frequently breaks the hair on my legs and thighs upon removal, which defeats the purpose of waxing entirely and likely contributes to the hair growing in multiple directions. To make things worse, my hair, which had always grown in one direction on my thighs since I had never shaved them, now grows in multiple directions from having to apply the wax at so many different angles trying to get it to work. What Actually Worked To be fair, the wax performed really well on my armpits, bikini area, and worked great on my dad's leg. So, it does seem to work better in certain hair types and areas. Skincare Products I did not notice any difference in using the exfoliating scrub, and I actually experienced more ingrown hairs using this brand than I ever did when shaving. The cooling jelly was the one product that genuinely seemed to help. Final Thoughts What makes this experience even more frustrating is the price. At nearly $300, I expected results that justified the cost. The sheer amount of wax I went through without successfully removing hair (as you can see in the photos) made every session feel incredibly wasteful, both in product and money. When comparable options are available at a fraction of the price, it becomes very hard to justify continuing with Jelly Wax. Everything does smell amazing, and I do think the brand has potential, but at this price point, the results simply don't match. I hope this feedback is helpful for anyone considering this purchase, and I genuinely hope Jelly Wax continues to improve their formulas.
Beatriz F. 2/5
I love how easy to use this wax is. It grabs great and is so comfortable. 10/10!
Jacqueline C. 5/5 Verified
Works really well, feels smooth and dries quick without feeling tacky or sticky
Analisa T. 5/5 Verified
I love the texture and the scent of the eucalyptus mint scrub. My skin feels so smooth after using it
Analisa T. 5/5 Verified
Great customer service
Haley N. 5/5 Verified
Shared my thoughts on my TikTok and with my friends! My jelly wax kit has been a hit and game changer since my first use!
Isabelle O. 5/5 Verified
Jelly Wax® All-In-One Wax Bundle
Store owner replied: Who are those cutiessss in the background????!!!! This is the goal!! Taking care of ourselves, mommas, while still being supermoms at home!
This one was very nice. It was easy to melt and to spread. There is just a light fragrance, but very light, it didn’t hurt waxing my last underarm. And half my leg. I only bought a small amount just to try it.
Tawnya R. 5/5 Verified
I’m a newbie at waxing. I’ve just started doing this. I would say it’s been about two months. I’ve tried a few different waxes small amounts so I’m not buying large quantities. This is my fourth product and I have to say wonderful. This is the rose scented one it has an irritated my skin in anyway she perform on my face and it hasn’t irritated under my arms. It’s easy to work with. It doesn’t dry quickly. The hurt is little too none.
Tawnya R. 5/5 Verified
Aurora Rose Signature Jelly Wax
Store owner replied: I'm SO glad to see that you love Jelly Wax!! We're glad that it hasn't irritated your skin. That's exactly what we made our Signature Jelly Wax for! Thank you so much for leaving a review!
I bought this after going through the first set of waxes in the starter pack. I liked this better because it gripped the fine hairs on my legs. It does set very quickly and you need to use enough on each strip otherwise it can break when pulling. Too a few times to get it right but it worked like a charm!
Kathryn C. 4/5 Verified
The Jelly Wax warmer and kit are easy to use and work super well! The packaging is so cute and the instructions are easy to understand.
Millie M. 5/5 Verified
First time waxing by myself, took a while as I've got some large legs. The first attempt I learned that the recommended 15 minutes on high and 5-10 on medium did not heat the wax enough. It was still quite thick and made it an uneven pull. I waited two days and gave it another try. I kept it on high for about 25 minutes then turned it down to medium, when it would start getting a bit too thick I would turn it back up for about five minutes then down again. The aloe gel is nice and cooling, though there was some ache the following day when in bed. Not horrible, and I'm already not having my usual regrowth rate. I will continue my waxing hopefully with more knowledgeable success.
Astrid B. 4/5 Verified
Love it! Tried it first with waxing my armpits two weeks ago and I’m so happy with the results. I just ordered two more bags last week.
Katelynn O. 5/5 Verified
I've had a hard time with other hair removal methods but Jelly wax has worked liked no other. It's easy to use and leaves me smoother than a baby!
Lindsey T. 5/5 Verified
The scrub was a bit rough on my sensitive skin.
Ashley N. 3/5 Verified
Lathers up so perfectly! It’s not rough on your skin like some other brands I’ve used
Dakota L. 5/5 Verified
Wax is easy to use! The wax for coarse hair is a little bit tougher so make sure you use that wisely!
Maura P. 5/5 Verified
I absolutely LOVE the Arctic Candy wax. Give me the nostalgic sweet blue raspberry smell 💗
Diamantina P. 5/5 Verified
I absolutely LOVE this wax kit! It is so easy to use, and I’ve already used it multiple times on different areas of my body. The best part is that it is nearly pain-free! I also love all of the extra products that come with it, especially the scrub and the cooling/after-wax products. Everything makes the whole waxing process feel so much easier and more comfortable. The only small issue I’ve had is with the pump mechanism on the aloe after-wax product. It doesn’t seem to work and may have detached inside the bottle. Thankfully, I can still shake the product out, so it’s not a huge issue and the product is still doing its job! I seriously can’t recommend this wax kit enough. It’s amazing and has made waxing at home so easy!
Madison K. 5/5 Verified
I love the sugar scrub! I got the scent vanilla bean and it smells so good! I really like that a little bit goes a long way too!
Jenah L. 5/5 Verified
I have used only soft wax for my facial waxing and I started about 10 years ago. Jelly Signature wax is very forgiving for a first time hard wax user. I have very sensitive skin and soft wax would leave my face rashy and on fire. With Jelly wax the redness was greatly reduced and no after burning sensation. I am very pleased and will be purchasing again! Thanks!!
Kyrie Z. 5/5 Verified
Unit caught fire. I wrote customer service but yet to replace the warmer and keep sending wax
Tiffany M. 1/5 Verified
Arctic Candy Signature Jelly Wax
Store owner replied: Hi Tiffany! We're so sorry to hear about what happened with your warmer. We take this very seriously and definitely want to make sure we can get this resolved for you. We have sent multiple emails regarding your concern, but it looks like we haven't received a response from you yet. Please check your inbox and spam/junk folder and reply to our latest email so our team can assist you with the warmer replacement as soon as possible. We look forward to hearing back from you and getting this sorted out!
Absolutely loved the experience! I was so terrified of waxing on my own for the first time, but jelly wax made it super easy, fairly painless, and of course it smells amazing!
Alyson Z. 5/5 Verified
Dude. Fire. 🙏
Maeve H. 5/5 Verified
I waxed my armpits practically as soon as I got the kit and they look cleaner even days later compared to shaving!
Ashley B. 5/5 Verified
Easiest and least messy home waxing experience I've ever had!
Josie B. 5/5 Verified