Pre-Sale Policy
Pre-Sale Policy for Jelly Wax Products
1. Introduction: This pre-sale policy outlines the terms and conditions that apply to purchases made during a pre-sale for specific Jelly Wax products. By placing an order during a pre-sale, you agree to abide by the following terms.
2. Applicable Products: This pre-sale policy applies to the following products:
- Post-Wax Serum
- Jelly Wax Pro Kit
- Jelly Wax Base Kit
- Jelly Wax Deluxe Kit
- Jelly Wax Refills
- Jelly Wax Refill Subscriptions
3. Pre-Sale Duration: Orders made during the pre-sale period starting August 14th is planned to be shipped by August 26th.
4. Payment: Full payment is required at the time of placing the pre-sale order. No partial payments or deposits will be accepted.
5. Delivery: Products purchased during the pre-sale will be shipped after the end of the pre-sale period. The expected shipping date will be mentioned on the product page. However, there might be slight delays due to unforeseen circumstances.
6. Cancellations and Refunds: Orders placed during the pre-sale can be canceled for a full refund until the product is shipped. Once the product is shipped, our standard return and refund policy will apply.
7. Changes to Orders: If you wish to make changes to your order, such as changing the product variant or quantity, please contact our customer service within 24 hours of placing the order.
8. Price Changes: Prices for products during the pre-sale might be offered at a discount compared to regular prices. Once the pre-sale is over, products will be sold at their regular price.
9. Communication: We will keep you updated about the status of your pre-sale order through email. Please ensure you provide a valid email address and check it regularly for updates!
10. Limitation: There might be a limitation on the quantity of products that can be ordered during the pre-sale. This will be clearly mentioned on the product page.
11. Final Provisions: We reserve the right to change this pre-sale policy at any time. Any changes will be effective for pre-sale events that start after the updated policy is posted on our website.
By placing a pre-sale order, you confirm that you have read, understood, and agreed to this pre-sale policy.